Effective Date: 01/01/2025
Introduction
Welcome to LenaSingla.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our blog, make purchases from our e-commerce shop, or subscribe to our newsletter.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information:
1. Personal Information You Provide
- Blog and Contact Forms: When you leave comments on our blog or contact us via forms, you may provide your name, email address, and any other details you choose to share.
- E-Commerce Transactions: When you purchase items from our shop, we collect your name, email address, shipping and billing address, and payment details. Payment details are processed securely by our payment provider and are not stored on our servers.
- Newsletter Subscriptions: If you sign up for our newsletter, we collect your email address to send updates and announcements.
2. Non-Personal Information
We may automatically collect certain non-personal, non-nominal information, such as:
- Your IP address (anonymized, if applicable).
- Browser type and version.
- Pages viewed and the date and time of your visit.
This information is aggregated and cannot be used to identify you personally. It is used solely for internal purposes, such as improving the user experience on our site.
How We Use Your Information
We use the information we collect to:
- Provide and improve our website, blog, and shop.
- Fulfill your orders and process transactions.
- Communicate with you about updates, offers, and newsletters.
- Respond to your inquiries and comments.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
Cookies and Tracking
Our website uses cookies for essential functions, such as maintaining your shopping cart. We do not use tracking cookies or third-party analytics tools. You can control cookie settings through your browser preferences.
Legal Basis for Processing Data (GDPR Compliance)
If you are located in the European Union, we process your personal data under the following legal bases:
- Performance of a Contract: To fulfill orders or provide services you request.
- Consent: When you subscribe to our newsletter or provide information voluntarily (e.g., blog comments or contact forms).
- Legitimate Interests: To improve our website and respond to your inquiries.
- Legal Obligation: To comply with applicable laws and regulations.
Sharing Your Information
We may share your information only in the following circumstances:
- Service Providers: We use trusted third-party services to process payments and deliver products. These providers are contractually obligated to protect your information.
- Legal Obligations: We may disclose information if required by law or to protect our legal rights.
Your Rights Under GDPR
As a resident of the European Union, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete personal data.
- Erasure: Request the deletion of your personal data (“right to be forgotten”).
- Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
- Restrict Processing: Request that we limit the processing of your personal data under certain circumstances.
- Withdraw Consent: Withdraw your consent for newsletter subscriptions or other communications.
- Lodge a Complaint: File a complaint with your local data protection authority if you believe we have violated your rights.
To exercise your rights, please contact us at hello@lenasingla.com.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You can request deletion of your data at any time by contacting us.
Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Lena Singla
hello@lenasingla.com
www.lenasingla.com